The microfinance sector faces ever greater challenges, as urban locations are saturated, and serving rural areas entails higher operational costs. Also, financial service providers collect many data, but most decisions are not data-driven.
IT is a key enabler for your business, making your operations paperless/cashless to achieve operational efficiencies or to enhance customer services. Moreover, technology has placed data management at the forefront of financial inclusion to better adapt products and services for clients, manage risk and track social impact.
You have identified solutions, in sync with your digital strategy. How to make this reality?